The next normal? Experts discuss the future of work in Louisville and beyond

The Covid-19 pandemic has challenged mindsets nationwide when it comes to how and where work is done, and the remote work dynamic could have an impact on the future workforce and physical office space use for years to come. 

A panel of experts on Thursday said those companies that listen, engage and show patience and flexibility with their workers will likely pull ahead in retaining and enhancing company culture and productivity after the pandemic ends. 

“The organizations that get this right will win the war [for] talent,” said Douglas Edwards, senior vice president, enterprise associate and business solutions for Humana Inc., who was on the panel.

Thursday’s panel discussion, “Defining the Post-Pandemic Workspace,”  was part of a larger virtual event series created by Louisville’s Luckett & Farley Architects, Engineers and Construction Managers Inc. to help companies navigate shifts in how people work and the role of offices.

The event series is free and brings together experts in areas such as office design, corporate culture, economic development and innovation to weigh in and offer ideas to deal with challenges the decision makers face regarding the future of their workplace.

Edwards was joined on the panel by Brian Zuercher, CEO at Hopewell (now Align);  Anthony Ellis, general counsel for the Kentucky Cabinet for Economic Development; Lejla Bilal, co-founder at Transform·Ed Collective; and Boz Lindgren, market director of the corporate commercial and hospitality design studio for Luckett & Farley.

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